Last Updated: August 24, 2026
We want our customers to have a reliable experience when using our AI transformation, SMS verification, and social media services. Because many of our services are digital and processed automatically, refunds are subject to the conditions below.
Before purchasing a service, please ensure that you select the correct service, quantity, country, account, and other required options.
Once a digital service has been successfully delivered or consumed, it may not be eligible for a refund.
AI processing credits or services may be non-refundable once processing has started or credits have been consumed.
If a technical failure occurs on our side and the requested AI service cannot be delivered, we may, at our discretion:
A poor or unexpected AI result does not automatically qualify for a refund because AI-generated results can vary depending on the input and technology used.
SMS verification numbers are digital services that are often provided immediately after purchase.
If a number fails to receive the required verification SMS within the applicable service period, you may be eligible for a replacement or credit, subject to the specific service conditions.
A refund may not be available where:
For social media boosting orders, eligibility for refunds depends on the service purchased and the status of the order.
If an order cannot be delivered due to a technical issue attributable to our service, we may provide a replacement, refill where applicable, account credit, or refund.
Drops, removals, changes in engagement, or actions taken by the social media platform may affect results and do not automatically qualify for a refund.
If you accidentally purchase the same service multiple times, contact support as soon as possible.
If an additional order has not yet been processed, we may be able to cancel or credit it.
Once an order has been processed or delivered, cancellation may no longer be possible.
Purchased account balances or credits are intended for use on our platform.
Unused credits may only be refundable where expressly permitted by our policies or applicable law.
Credits already used to process services are not refundable.
We reserve the right to investigate transactions suspected of fraud, unauthorized payment activity, abuse, or manipulation.
Refunds may be withheld while an investigation is ongoing.
To request a refund, contact our support team and provide:
Our support team will review the request and determine the appropriate resolution.
Approved refunds may take additional time to appear in your account depending on the payment provider, bank, card network, or other payment method used.
We may update this Refund Policy from time to time. The latest version will always be published on this page.
For refund requests or questions about this policy, please contact our support team through the contact information available on our website.